Terms and Conditions

BACKGROUND:

These terms and conditions (“Terms”) govern your use of this website and the purchase of products or services from Orchard Nurseries. By accessing the website or placing an order, you agree to be bound by these Terms. If you do not agree, please refrain from using the website.

No part of this website constitutes a contractual offer. Your order constitutes an offer, and our acceptance occurs when we confirm dispatch.

1. Definitions

“Orchard Nurseries”: Refers to our business, providing high-quality plants, trees and associated services.

“Goods”: The plants, trees and related products advertised for sale on our website.

“Website”: Refers to the Orchard Nurseries website and its subdomains.

“User” / “You”: Any individual or entity accessing our website or purchasing Goods.

“System”: Any communication infrastructure provided via the website, including forms, email, or chat.

2. Use of the Website

2.1 Users must not misuse the website by knowingly introducing viruses, malware, or harmful content.

2.2 Information provided on the website is for general purposes and is subject to change without notice.

2.3 You are responsible for maintaining the confidentiality of your login information (if applicable).

3. Orders and Payment

3.1 All orders are subject to acceptance and availability. Confirmation of an order does not guarantee availability of Goods.

3.2 Prices listed include VAT where applicable. Delivery charges are calculated separately.

3.3 Payments must be made in full before dispatch. We accept major credit/debit cards or other approved payment methods.

4. Delivery

4.1 Delivery timelines are estimates and not guaranteed. We will notify you if delays occur.

4.2 Delivery costs and terms are displayed during the checkout process.

4.3 Risk of loss or damage to Goods transfers to you upon delivery.

5. Condition of Goods

5.1 While we make every effort to ensure the quality of our plants and trees, variations may occur due to the natural nature of the Goods.

5.2 Upon receipt, inspect Goods immediately. Any issues must be reported within 48 hours.

5.3 Care guidelines are provided with your purchase and must be followed to ensure successful establishment of plants and trees.

6. Intellectual Property

6.1 All content, images, and materials on the website are owned or licensed by Orchard Nurseries.

6.2 Users may not reproduce, distribute, or use any content without prior written consent.

7. Links to Third-Party Websites

7.1 Our website may contain links to third-party websites for informational purposes. We do not endorse or take responsibility for the content or practices of these external sites.

8. Liability

8.1 Orchard Nurseries will not be liable for indirect or consequential losses resulting from the use of the website or purchase of Goods, to the fullest extent permitted by law.

8.2 Our total liability in respect of any claim will be limited to the amount paid for the Goods in question.

9. Changes to Terms

Orchard Nurseries reserves the right to update or modify these Terms at any time. Changes will take effect from the date they are published on the website. Continued use of the website implies acceptance of the updated Terms.

10. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be resolved in the courts of England and Wales.